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Persuasive technology

说服性技术,由 B.J. Fogg 提出的交互技术类别,旨在以非强制方式有目的地改变用户的态度或行为,常用于商业、安全、健康等领域,常见策略包括提升自我效能、提供定制化信息、触发决策、引导流程。

English Definition

"A class of interactive technologies (B.J. Fogg) designed to intentionally but non-coercively change users' attitudes or behaviors, commonly applied in commerce, safety, and healthcare via strategies such as self-efficacy enhancement, tailoring, decision triggers, and guided processes."

用法说明 · 针对中文母语者

也译作"劝导式设计"或"说服式设计";在汽车 IVAs 中常用于引导安全驾驶行为。

常见错误

  • ·与 manipulative(操纵)混用
  • ·忽视"non-coercive"这一关键限定

真实用例 · 3

"Fogg et al. (2009) suggested the use of a computer as a persuasive tool, which is a typical way to look at computers as tools or instruments."

论文Pipeline extracted — review needed·理论综述中介绍 Fogg 的"计算机即说服性工具"视角

"Although there are no universal theories of persuasion, there are four general ways in which computers persuade users as a tool, i.e., by increasing the self-efficacy, providing tailored information, triggering a decision making, or simplifying or guiding people through a process."

论文Pipeline extracted — review needed·总结说服策略的四种方式

"Computers may persuade users to do tasks in various areas of application, such as commerce (to buy a product), safety (to drive safely), or healthcare (to quit a bad habit for better health)."

论文Pipeline extracted — review needed·列举说服性技术的应用场景
由 pipeline 自动采集,待人工 review