empathy
在 HCI/UX 与设计研究中，指理解、分享或引发用户（或其他利益相关者）感受、视角与体验的能力，常作为设计效果指标或设计师的核心素养。
English Definition
"In HCI/UX and design research, the capacity to understand, share, or elicit the feelings, perspectives, and experiences of users (or other stakeholders); often measured as a design outcome or cultivated as a designerly skill."
用法说明 · 针对中文母语者
Design thinking 中常配合 'empathy map'（共情图）、'empathy interview'（共情访谈）等具体方法使用；在 HCI 评估中也作为可量化结果。
常见错误
- ·与 'sympathy'（同情）混用——empathy 是理解/共情，sympathy 是怜悯
- ·中文译为'同理心'时常被弱化为'理解'，忽视其情感成分
真实用例 · 3 条
"Studies attest that visitors who can view or experience the same technology as animals exhibit stronger empathy, engagement, and education"
"humans exhibited significantly greater engagement, education, empathy, and overall-experience value under sharedcontrol conditions"
"self-reported education, empathy, and experience scores were all greater with the technology than in its absence"