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contextual inquiry

情境访谈/情境调查:在用户真实工作场景中进行观察和半结构化访谈的实地研究方法,用于挖掘用户说不出的隐性知识和工作流约束。

English Definition

"A field research method in which a designer or researcher interviews and observes users in the actual context where they perform their work, to surface tacit knowledge and workflow constraints."

常见错误

  • ·不要和 ethnography(民族志)等同——contextual inquiry 更聚焦于单个任务的深度访谈,通常带 apprenticeship 心态(拜师学艺)

真实用例 · 2

"a series of contextual inquiries and semi-structured interviews with six ICU care teams"

论文Pipeline extracted — review needed·研究方法部分

"Through contextual inquiries with six teams and a think-aloud study with 25 physicians, we find that reasoning cues have distinct patterns of influence that can directly inform design."

论文Pipeline extracted — review needed·摘要中描述两个研究方法
由 pipeline 自动采集,待人工 review