DesignLex
/人机交互/chatbot
论文入门

chatbot

聊天机器人:通过文字或语音与用户对话的软件程序,常见于客服、助手、陪伴等场景。

English Definition

"A software application that conducts text- or voice-based conversation with human users, often powered by rule-based logic or large language models."

用法说明 · 针对中文母语者

在设计语境中,chatbot 强调对话界面与对话流程的设计,包含意图识别、对话状态管理、回退(fallback)策略、人格设定等。

常见错误

  • ·把 chatbot 误翻成"聊天机器人"后忽略其作为完整产品类别的含义
  • ·与 "chat robot" 混用——chat robot 不是标准搭配

真实用例 · 3

"Replika is an app-based AI chatbot with a user-customizable digital avatar that 'develops their own personality' when interacting with the user"

论文Pipeline extracted — review needed·介绍 Replika 这一 chatbot 的产品形态

"users globally began reporting that the chatbot rejected their requests for sexual role play"

论文Pipeline extracted — review needed·描述 chatbot 行为在更新后对用户的影响

"Empirical work on broader chatbot companions suggests a nuanced interplay between loneliness and user motivations"

论文Pipeline extracted — review needed·在文献综述中归纳 chatbot companion 的研究方向
由 pipeline 自动采集,待人工 review